Privacy policy

At PurpleNight, your privacy and discretion are extremely important to us. As a retailer of adult products, we understand the need for secure handling of personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information in the following ways:

A. Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number

B. Payment Information

Payments are processed securely through authorized third-party payment providers (such as Shopify Payments, PayPal, or other approved processors).

PurpleNight does not store full credit card details.

C. Transaction Information

We collect order details such as:

  • Products purchased
  • Order date
  • Payment method
  • Order value

D. Usage Data

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website

This data helps us improve website performance and security.

E. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve functionality
  • Remember user preferences
  • Analyze site performance
  • Enhance user experience

By continuing to use our website, you consent to our use of cookies in accordance with this policy. You may control cookies through your browser settings.

2. How We Use Your Information

We use collected information to:

A. Process Orders

  • Process payments
  • Fulfill and ship orders
  • Send order confirmations and tracking updates

B. Provide Customer Support

  • Respond to inquiries
  • Assist with defective claims
  • Resolve disputes

C. Improve Website Experience

  • Analyze usage patterns
  • Improve navigation and design
  • Personalize product recommendations

D. Marketing Communications

If you opt in, we may send promotional emails or offers.
You may unsubscribe at any time via the link in the email.

E. Legal Compliance & Fraud Prevention

  • Comply with Canadian law
  • Enforce store policies
  • Prevent fraudulent activity
  • Protect our business and customers

3. Legal Compliance

PurpleNight complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

4. How We Protect Your Information

We implement reasonable physical, technical, and administrative safeguards, including:

  • SSL encryption
  • Secure hosting through Shopify
  • Restricted internal access to personal data
  • Use of certified payment processors

While we take appropriate security measures, no online transmission or storage system is 100% secure.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

A. Service Providers

Third parties that assist with:

  • Payment processing
  • Order fulfillment
  • Shipping
  • Email communications
  • Website hosting

These providers may access information only as necessary to perform services on our behalf.

B. Legal Requirements

We may disclose information if required by law, court order, subpoena, or lawful government request.

6. Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions
  • Fulfill legal obligations
  • Maintain financial records
  • Resolve disputes

When no longer required, data is securely deleted or anonymized.

7. Your Rights

You may:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your account (subject to legal retention requirements)
  • Unsubscribe from marketing communications

To exercise these rights, contact:
hello@purplenight.ca

8. International Data Processing

Our website is hosted on secure servers operated by Shopify and related service providers. Data may be stored or processed in Canada, the United States, or other jurisdictions where our service providers operate.

We take reasonable steps to ensure your information remains protected.

9. Age Restriction Notice

PurpleNight sells adult products intended strictly for individuals 18 years of age or older.

By accessing or using this website, you confirm that you meet the legal age requirement in your jurisdiction.

We do not knowingly collect personal information from individuals under 18.

10. Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised Effective Date.

11. Contact Information

If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:

Email: hello@purplenight.ca
Website: https://www.purplenight.ca

 

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