Contact information

PurpleNight – Contact Us

We’re here to help! If you have any questions, concerns, or need assistance with your order, our customer support team is available and ready to assist you. Whether you're looking for more information about our products, need help with an order, or just have a general inquiry, feel free to reach out to us through any of the following methods:

Customer Service Hours

Monday to Sunday: 9：00-17:00

1. Email Us

For fast and efficient support, send us an email at:

Email: info@purplenight.ca

We aim to respond to all inquiries within 24-48 hours during business days.

2. Text Us

If you prefer to connect with someone directly, you can reach our customer support team by text:

Phone: +1 403-466-8995

3. Live Chat

For real-time support, use our Live Chat feature available on our website. Just click on the Live Chat icon in the bottom right corner of the page, and our team will be ready to help you instantly.

4. Contact Form on the website

Use the contact form located near the bottom of our homepage to reach out to us anytime. Simply fill in your details and message, and we'll get back to you promptly.

5. Frequently Asked Questions (FAQs)

Before contacting us, you might find the answer you're looking for in our FAQ section, where we cover topics like shipping, returns, and product information.